It’s great news that the Government is allowing our Garden Sundries Department to remain open during the latest national lockdown.⠀
We will, of course, continue to serve you in as safe an environment as possible, and would like to assure you that shopping with us will remain an enjoyable and stress-free experience.
The safety measures we already have in place include hand-sanitiser stations at entry and exit, checkout screens, face coverings for staff and clear social distancing indicators throughout the store. ⠀
Please be aware, however, that our toilet facilities will not be open, and although we welcome families with children, the store is not an ideal environment for them during this time.
Regrettably, our traditional Santa’s Grotto and related events will not be taking place this year and our Interior Furniture, Gift Shop and Pavilion Coffee House and Brasserie must also remain closed until further notice.
We would like to reassure customers who have already placed an order with us, that our Delivery Team will be in contact in due course to schedule delivery as planned.
In the event of a manufacturer delay, our Customer Service team will be in touch should your order be affected.
Don’t forget you can also browse and shop online at www.shackletonsonline.co.uk
We will update you further if Government advice and guidance changes, but for now, thank you in anticipation of your continued support. We very much appreciate it, and we hope to see you again soon.
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